The Internet is awash with information, and people are in a hurry. Research has consistently shown that people don't read on the web; they scan. What can we learn from this? There are styles we can employ when writing for the web, whether it’s an article, a blog post, or just copy in a web application.
Tips for writing on the web:
- Be concise. Take what you've written, and cut it in half. Then cut it in half again. Isolate the core of what you want to say, and state it in a few sentences.
- Use bullet points. They lend themselves to scanning, and help your readers retain what you want them to know.
- Use boldface. When writing paragraphs, use a boldface font to highlight important concepts. Look at the first paragraph of this post for an example.
- Simple headings. If it takes more than a few seconds to understand, readers will gloss right over your headings. Go for simple, not clever.
- Layout is key. Jakob Nielsen discovered that people tend to scan in an F shape across a web page. Important elements should go in the top left, and less important details further down.